Contact Us

Customer support is provided by email at parts@righteouskombis.com.au and text message on +61 488 838 454. We do not answer incoming calls or make outgoing calls.

If you call, please leave a voicemail with your full name, a mobile number that can receive text messages, your email address, your order number where applicable, and a brief description of your enquiry. A team member will reply by email or text.

Please allow up to 48 hours for a response to email, text and voicemail enquiries, excluding weekends and NSW public holidays. This means two business days, not 48 business hours.

Orders are processed within 3–7 business days, excluding weekends and NSW public holidays. Processing time is separate from delivery time. Backordered and special-order items may have longer lead times, which will be advised separately.

Please allow seven full business days after placing your order before contacting us about dispatch, unless an agreed dispatch date has already passed. You will receive an email or text notification when your order ships. This waiting period does not prevent you contacting us earlier about an order error, cancellation request, faulty item or safety concern.